Privacy Policy
1. Introduction
Capital Taxplus ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and financial information when you visit our website or use our tax consultancy services.
2. Information We Collect
To provide our services, we may collect the following types of information:
- Personal Information: Name, mobile number, email address, date of birth, and communication records.
- Tax & Financial Information: PAN card details, Aadhaar card details, bank account information, income details, Form 16, investment proofs, and other documents required for ITR or GST filing.
- Technical Data: IP address, browser type, device identifiers, and usage data collected automatically when you visit our platform.
3. How We Use Your Information
We use your information exclusively for the following purposes:
- To prepare and file your Income Tax Returns (ITR) and GST Returns.
- To verify your identity using OTP authentication and prevent fraud.
- To communicate with you regarding your application status, queries, and tax deadlines.
- To process payments for our services.
- To improve our platform, services, and user experience.
4. Information Sharing and Disclosure
We take strict measures to keep your data confidential. We do not sell or rent your personal data to third parties. We may share your information only in the following scenarios:
- Government Authorities: We share necessary details securely with the Income Tax Department and GST Network (GSTN) to process your filings.
- Service Providers: Authorized third-party service providers (e.g., payment gateways, SMS gateways) who assist us in operating our platform, subject to strict confidentiality agreements.
- Legal Requirements: If required by law, court order, or regulatory authorities.
5. Data Security
We implement robust industry-standard security measures, including encryption and secure servers, to protect your personal and financial data against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet can be guaranteed as 100% secure.
6. Document Retention
We retain your tax documents and personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by Indian tax laws. You may request the deletion of your account and documents, subject to our legal obligations to retain historical filing records.
7. User Rights
You have the right to review, update, and correct the personal information we hold about you. You may also withdraw your consent for us to process your data; however, this may prevent us from providing you with our core services.
8. Contact Us
If you have any concerns or questions regarding this Privacy Policy or how we handle your data, please contact our Data Protection Officer at:
- Email: support@capitaltaxplus.com
- Phone: +91 8926130200
9. Related Policies
For more information on our service terms and conditions, please visit: